Shipping

At Luz Bellomo Cuadros, each work receives special preparation to arrive in the best possible conditions at its destination. Below we explain how we manage shipments within Uruguay. 1. Coverage We ship to all territories of the Oriental Republic of Uruguay. It is also possible to coordinate in-person deliveries in Montevideo when the characteristics of the work and location permit. 2. Shipment Coordination Once your purchase is confirmed and payment is processed, we will contact you to coordinate the most convenient delivery method. Coordination can be done through: Email: luzartcuadros@gmail.com WhatsApp: +598 97 451 476 At that time we will confirm the shipping cost, delivery address, and any other necessary information. 3. Artwork Preparation Each work is manually packed using appropriate materials to protect it during transport, including, as applicable, corner protectors, protective film, rigid cardboard, or other packing materials. Available works are typically prepared for dispatch within an estimated timeframe of 2 to 5 business days from payment processing. Custom-made works have their own production timelines, which will be communicated and agreed upon in advance with each client. 4. Shipping Costs The shipping cost will depend on the size of the work, the destination, and the selected delivery method. The amount will be informed before dispatch and no shipment will ever be sent without the client knowing its cost in advance. 5. Delivery Timeline Once the work is dispatched, the delivery time will depend on the shipping company and the chosen destination. The stated timelines are estimates and may be affected by circumstances beyond Luz Bellomo Cuadros' control, such as weather conditions, logistical delays, labor actions, or other force majeure events. 6. Tracking When the work is dispatched, the client will be provided with the tracking number or the necessary information to know the delivery status, provided the shipping method allows. 7. Receipt of the Artwork It is the client's responsibility to provide a correct and complete delivery address. Delivery will be considered completed when the work is received at the address indicated by the client, either by them or by an authorized person or someone present at that address. 8. Inspection Upon Receipt We recommend inspecting the work and its packaging as soon as possible after delivery. If you notice damage caused during transport or observe any difference from the order placed, we recommend contacting us within 48 hours, including photographs of the packaging and the work. This facilitates the claim process with the shipping company, without prejudice to any rights that may apply under applicable regulations. 9. Questions If you have any questions about your shipment status or need assistance, you can contact us through any of the following means: Email: luzartcuadros@gmail.com WhatsApp: +598 97 451 476